FAQ

1. Do you ship internationally?
No, we currently only serve customers within the U.S.

2. Is shipping free?
Yes, we provide free standard shipping nationwide.

3. How long does delivery take?
Most orders arrive within 2–5 business days after shipment.

4. How do I track my order?
A tracking number will be emailed once your order is shipped.

5. What is your return policy?
Returns are accepted within 30 days if items are unused and in original packaging.

6. Do you offer exchanges?
Not directly. Please return your item and place a new order.

7. What if my order arrives damaged?
Contact us within 7 days with proof, and we’ll send a replacement or issue a refund.

8. What payment methods do you accept?
We accept all major credit cards and secure online payments.

9. Can I cancel an order?
Yes, as long as it has not shipped yet.

10. How can I reach support?
Email us at contact@bluepalmettohome.shop or call (440)-731-7706.